Privacy Policy

When you submit a consultation request we collect the information you provide: your name, email address, phone number, project location, service type, budget range, preferred start date, preferred contact method, your description of the project, and any files you choose to attach.

We also collect basic technical information that your browser sends automatically, such as your device type and approximate region, in order to keep the site working and secure.

We use your information solely to respond to your enquiry, to prepare for and carry out a consultation, and — if we go on to work together — to deliver and administer your project.

We do not sell your information, and we do not share it with third parties for their own marketing purposes.

Enquiries that do not lead to a project are retained for [retention period] and then deleted. Records relating to projects we complete are retained for as long as required for warranty, insurance and legal purposes.

We use third-party providers for website hosting, email and — where applicable — customer relationship management. These providers process information on our behalf and under contract. [List providers here once selected.]

This website does not set advertising cookies. [If analytics or marketing tools are added later, describe them here and provide a means of opting out.]

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details on the contact page and we will respond within the period required by applicable law.

We will post any changes to this policy on this page. [Last updated: insert date.]